Terms of purchase

This is an English translation. In case of any discrepancy, the Norwegian version applies.

By booking, you accept our terms. Please read them carefully.

Cancellation

Cancellations must be made no later than 7 days before arrival to avoid a cancellation fee. If you cancel after this, you will be invoiced for what you have booked.

This does not apply to single tickets/drop-in, which can only be booked 5 days in advance. Packages that have been booked cannot be changed to, for example, drop-in. We operate with package prices (not drop-in). The price is the same whether 5 or 20 people turn up.

If a kids' birthday party has to be cancelled due to illness, we can find a new date a little further ahead. Please let us know as early as possible.

If you book a package less than 7 days in advance, you will not be able to cancel it. It is important that you are sure of the date and time before making a booking with us. If you do not turn up for your booking, the activity and any extras will be invoiced in full.

Cancellation of exclusive bookings at Fjellstua

In November and December there is a 2-week cancellation deadline for exclusive bookings at Fjellstua. Cancellations after this will be invoiced in full.

Package prices

We operate with package prices for most of our activities. Each package suits a stated number of people. Drop-in can only be booked 5 days in advance, and you should then expect to play with others. It is not possible to book drop-in and expect to have the arena to yourselves.

Payment

All bookings can be made on our website without paying. You will receive an email with a payment link.

You can choose to pay before arrival via Klarna. If the booking has not been paid by the time you arrive, you pay at the venue.

Please remember our cancellation rules.

General rules

For indoor paintball there is a separate document with rules that must be signed before playing. Read this document carefully and do not sign it until you have understood our rules.

Operation Mindfall and Blackout are played in central Oslo. The area where tasks are placed or carried out may sometimes be closed or inaccessible (construction work, demonstrations, events or similar).

The task must then be skipped and you move on to the next one.

Emails / text messages

We send emails and text messages relating to your customer relationship with us, such as booking confirmations, reminders and notices of changes to bookings.

We do not send any other advertising beyond this. If you would like news, special offers and competitions, sign up for our newsletter.

If you do not want these emails, you can easily unsubscribe at any time at the bottom of the emails we send.

Safety rules at Megazone

We take safety seriously. In some activities it is particularly important to maintain a high level of safety, both for our guests and for our staff. If anyone in your group does not follow the safety rules and poses a potential risk to others, they will be asked to leave the game. No refund of any kind will be given if someone breaks our safety rules.

Liability for damage

Accidents can happen, but there have also been cases of people deliberately setting out to damage our equipment and/or premises.

This is completely unacceptable, and anyone who deliberately causes damage will be held liable for the cost of new equipment or repairs to the premises.

They will also not be allowed to visit us again.

Duty to inform other participants

The person responsible for booking an event with us is also responsible for informing the other participants of our terms.

In particular the point about safety rules, and that anyone who deliberately damages our equipment or premises is liable for the damage.

Alcohol and drugs

We sell alcohol on our premises. You are therefore not allowed to bring your own alcohol. Drinking alcohol you have brought yourself is strictly prohibited.

You must not be heavily intoxicated. Other intoxicants/drugs are strictly illegal.

Reservations and acceptance

We reserve the right to correct errors on the website and in the booking system. By using our website and booking system, you accept our terms and conditions.

Errors may occur in the booking system. We try to resolve any double bookings as best we can. If we cannot resolve the situation, we will of course refund your money.

Booking Fjellstua in November, December and January

A great many people want to hold their Christmas party with us during these months. Smaller bookings may be moved or cancelled if larger companies want to hire Fjellstua exclusively (street curling). If this affects your booking, we will offer you alternatives and/or a good price.

We wish all our guests a fun day with us!